Case Studies

Case Studies – Success Stories | 18E-Commerce.com

Success Stories

Real brands. Real growth. Real impact.

From recovering suspended accounts to scaling 7- and 8-figure revenue, these stories show how our full-service expertise delivers measurable results — with less stress and more freedom for you.

Advertising & PPC

From Bleeding Ad Spend to Record Profits

PeakPulse Outdoors – Outdoor gear & camping brand

“We were spending $22K/month on ads and barely breaking even. 18E-Commerce changed everything — now PPC is our biggest profit center.” – Founder

8-Month Transformation:

+387%

ROAS on Sponsored Brands & Products

ACoS: 42% → 9.8%

We rebuilt campaigns from scratch, implemented hybrid bidding, created high-CTR creatives, and scaled spend from $22K → $128K/month. Profitability exploded while new-to-brand customers grew 4.2×.

A+ Content & Brand Building

A+ Content That Doubled Conversions

Lumina Beauty – Clean skincare & wellness brand

“The moment Premium A+ went live, conversions jumped. Best investment we’ve made on Amazon.” – CEO

Post-Launch Impact:

+34%

Conversion Rate Increase

+28%

Monthly Unit Sales Growth

Designed full A++ modules with lifestyle photography, comparison charts, explainer videos, and emotional Brand Story. Approved on first submission — biggest lift on mobile.

Account Health & Compliance

From Suspension to Perfect Metrics

Forge & Flame Home – Luxury kitchenware brand

“They saved our business in 9 days and built systems so this never happens again.” – Owner

Rapid Recovery & Stability:

Reinstated in 9 days
ODR: 5.1% → 0.7%

Handled IP complaints, counterfeit flags, and performance violations. Created airtight POAs, gathered evidence, escalated appeals, and implemented compliance monitoring. Account now green with zero flags for 14+ months.

Product Photography

Photography Refresh That Skyrocketed Clicks

VitalForge Fitness – Home gym equipment brand

Visual Overhaul Results:

+52%

Click-Through Rate Increase

+29%

Conversion Rate Lift

Old photos were low-res and inconsistent. We delivered 15 clean white-background shots, 10 lifestyle images, 4 infographics, and zoom-enabled close-ups — all optimized for Amazon zoom and mobile. Main image CTR jumped from 0.9% to 1.37%.

Customer Service & Order Management

Customer Service Overhaul That Saved Metrics

PawPulse Pet Co – Premium pet supplies brand

5-Month Transformation:

ODR: 3.8% → 0.5%
Negative feedback reduced by 91%

We took over messaging, returns/refunds, A-to-Z claims, and chargeback defense. Implemented proactive outreach, personalized templates, and escalation prevention. Result: dramatically improved seller metrics and buyer satisfaction.

Full-Service Account Management

Full Amazon Account Takeover & Scaling

NovaTech Gadgets – Consumer electronics brand

First 12 Months Under Management:

Revenue +216%
Net Profit Margin +11.4 points

We assumed full control: listings, PPC, FBA/FBM shipping, compliance, customer service, fees auditing, photography, A+ Content, and scaling. Owner stepped back completely — revenue doubled and profitability tripled. Now running at 8-figure revenue.

Your Success Story Starts Here

These brands started where you are today. Whether you're launching new listings, recovering from issues, or scaling past 7-figures, we have the playbook to get you there faster — with less stress and more profit.

Schedule a No-Obligation Strategy Call → Email Us Your Goals → Get Started Today →

Montclair, CA – Helping Amazon & eBay sellers nationwide since 2011.

© 2026 18E-Commerce.com | Proven Results. Trusted Partners.