Account Health

Amazon  & eBay Account Health, Compliance & Performance Management

We proactively protect and restore your Amazon seller account — monitoring account health metrics, ensuring full compliance, resolving removed/suppressed products, addressing flags and performance issues (ODR, late shipment, cancellation rate, customer service dissatisfaction), handling appeals, and preventing suspensions to keep your business safe and growing.

Protect & Restore Your Account Health →

Our Core Capabilities

Account Health Monitoring & Metrics Protection

Daily/weekly tracking of key performance indicators — Order Defect Rate (ODR), Late Shipment Rate, Pre-Fulfillment Cancel Rate, Customer Service Dissatisfaction, Valid Tracking Rate — with alerts and corrective actions to maintain excellent health and Buy Box eligibility.

Compliance Audits & Policy Adherence

Comprehensive audits for restricted products, gated categories, intellectual property (trademarks, patents, copyrights), safety/compliance documentation (CPSC, FDA, Prop 65), labeling, and current Amazon policies — preventing violations and flags before they occur.

Removed, Suppressed & Restricted Product Recovery

Rapid diagnosis and reinstatement of suppressed, gated, deactivated, or policy-violating ASINs — including Plan of Action (POA) drafting, evidence gathering, appeal submission, and category approval assistance to restore listings quickly.

Account Flags & Performance Issue Resolution

Expert handling of performance notifications, account flags, deactivation threats, or suspension notices — with detailed POAs, root-cause analysis, corrective plans, and escalation support to reverse penalties and protect long-term selling privileges.

IP & Policy Violation Defense

Defense against trademark complaints, brand registry disputes, counterfeit allegations, IP infringement claims, and other policy violations — with proven documentation, appeals, and negotiation to minimize impact and restore account standing.

Ongoing Prevention & Training

Monthly health reports, real-time policy alerts, listing compliance checks, and seller training programs — implementing preventive strategies to reduce future flags, violations, and performance issues while maintaining a clean, protected Amazon account.

Elevate & Protect Your Amazon Account Health

Partner with us to monitor, defend, and restore your Amazon account — resolving removed products, performance flags, compliance issues, and violations so you can sell safely and scale without interruptions.

Schedule an Account Health Review → Contact Our Team → Submit Your Inquiry →

Based in Montclair, CA – Supporting Amazon sellers nationwide.